Privacy Policy
Your privacy is critically important to us. This policy explains how JHALAK APP collects, uses, and protects your personal information.
Last Updated: March 2025
1 Information We Collect
We collect information you provide directly to us when you create an account, make purchases, or interact with our services.
- Account Information: Username, display name, email address, phone number, and profile photo.
- Payment Information: Transaction details processed through Razorpay. We do not store card numbers or CVVs.
- Usage Data: Videos you watch, like, share, or create; interactions with other users; search queries.
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
- Location Data: Approximate location derived from IP address for regional content personalisation.
2 How We Use Your Information
We use the information we collect to provide, improve, and personalise your experience on JHALAK APP.
- To operate and maintain the app and its features.
- To process coin purchases and deliver them to your wallet instantly.
- To personalise your video feed based on your interests and watch history.
- To send you important notifications about your account and transactions.
- To detect and prevent fraud, abuse, and violations of our Terms of Service.
- To analyse and improve user experience across the platform.
3 Information Sharing & Disclosure
We do not sell your personal information. We may share it only in the following limited circumstances:
- Service Providers: Razorpay (payment processing), cloud hosting providers, analytics tools — all bound by data protection agreements.
- Legal Requirements: When required by law, regulation, or valid legal process from a government authority.
- Safety: To protect the rights, property, and safety of our users or the public.
- Business Transfer: In the event of a merger, acquisition, or asset sale, your data may transfer to the successor entity.
4 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for login sessions and basic platform functionality.
- Analytics Cookies: Help us understand how users interact with our platform to improve it.
- Preference Cookies: Remember your settings and preferences across visits.
You can control cookies through your browser settings, though disabling them may affect some features.
5 Data Security
We implement industry-standard safeguards to protect your personal information:
- All payment transactions are encrypted using TLS/SSL.
- Passwords are stored using bcrypt hashing — never in plain text.
- Payments are processed through Razorpay's PCI-DSS compliant infrastructure.
- Regular security audits and vulnerability assessments are conducted.
No method of transmission over the internet is 100% secure; however, we strive to use commercially acceptable means to protect your data.
6 Your Rights & Choices
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate personal information via your profile settings.
- Deletion: Request deletion of your account and associated data.
- Portability: Request your data in a machine-readable format.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at support@jhalakapp.com
7 Children's Privacy
JHALAK APP is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via in-app notification or email.
We encourage you to review this policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.
