Terms of Service
By accessing or using JHALAK APP, you agree to be bound by these Terms of Service. Please read them carefully.
Last Updated: March 2025
1 Acceptance of Terms
By downloading, installing, or using JHALAK APP ("App", "Platform", "Service"), you agree to these Terms of Service ("Terms"). These Terms form a legally binding agreement between you and JHALAK APP. If you do not agree to these Terms, please do not use the Service.
We reserve the right to update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the revised Terms.
2 Eligibility
To use JHALAK APP, you must:
- Be at least 13 years of age.
- Be legally capable of entering into a binding contract under applicable law.
- Not be barred from receiving services under any applicable law.
Users under 18 must have parental or guardian consent to use the platform and make purchases.
3 Account Registration
To access most features, you must create an account. You agree to:
- Provide accurate, complete, and current information.
- Maintain the security of your username and password.
- Notify us immediately of any unauthorised access to your account.
- Be responsible for all activity that occurs under your account.
You may not share your account credentials with others or create multiple accounts to circumvent restrictions.
4 User Content & Conduct
You are solely responsible for the content you post on JHALAK APP. By posting content, you grant us a non-exclusive, royalty-free, worldwide licence to use, display, and distribute it within the platform.
Your content must not:
- Be pornographic, sexually explicit, or obscene.
- Promote violence, terrorism, or self-harm.
- Infringe on the intellectual property rights of any third party.
- Be defamatory, harassing, or hateful toward any individual or group.
- Violate any applicable law or regulation in India.
We reserve the right to remove content that violates these guidelines without prior notice.
5 Coins & Payments
JHALAK Coins are virtual items purchased through our platform for use in-app. Important conditions:
- Coins have no monetary value outside the App and cannot be exchanged for cash by purchasers.
- All coin purchases are final. Once purchased, coins are non-refundable unless mandated by applicable law.
- Coins are tied to your account and cannot be transferred to another user's account.
- We reserve the right to modify coin pricing, packages, or the coin system at any time.
- Coins in your account may expire if your account is inactive for more than 12 months.
All payment transactions are securely processed by Razorpay. We do not store your card details. Please refer to our Refund Policy for details on disputes and refunds.
6 Live Streaming & Gifts
Creators on JHALAK APP may receive virtual gifts during live streams. These gifts are converted to a creator balance, which can be withdrawn subject to our payout terms. Conditions:
- A platform commission is deducted from all gift conversions (rate disclosed in-app).
- Minimum payout amounts and verification requirements apply.
- Payouts are subject to identity verification under applicable Indian regulations.
- We reserve the right to hold payments pending investigation of fraudulent activity.
7 Intellectual Property
JHALAK APP and all its original content, features, and functionality are owned by JHALAK APP and are protected by intellectual property laws.
- The JHALAK APP name, logo, and branding are our trademarks and may not be used without written permission.
- You retain ownership of content you create, but grant us a licence to use it on the platform.
- Do not reproduce, distribute, or create derivative works from our platform without authorisation.
8 Prohibited Activities
The following are strictly prohibited on JHALAK APP:
- Using bots, scripts, or automated tools to interact with the platform.
- Attempting to gain unauthorised access to any part of the platform or its systems.
- Creating fake accounts or impersonating other users or entities.
- Engaging in any activity that disrupts or interferes with the platform's operation.
- Buying, selling, or trading accounts, coins, or gifts outside of official channels.
- Uploading malicious code, viruses, or harmful files.
9 Termination
We may suspend or terminate your account at any time, with or without prior notice, if we determine you have violated these Terms. Upon termination:
- Your access to the platform will be revoked immediately.
- Any remaining coin balance may be forfeited if the account was terminated due to violations.
- You may request account deletion at any time by contacting support.
10 Limitation of Liability
To the fullest extent permitted by law, JHALAK APP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:
- Loss of profits, data, or goodwill.
- Service interruptions or technical failures.
- Unauthorised access to your account due to your own negligence.
Our total liability to you for any claim shall not exceed the amount you paid us in the 30 days preceding the claim.
11 Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of India.
For any consumer disputes, we encourage you to reach out to us first for an amicable resolution before escalating to any authority.
